Vega Insurance Group Privacy Policy

Effective Date: August 26, 2026

Vega Insurance Group respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request an insurance quote, contact us, or communicate with us by phone, email, or text message.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Telephone number

  • Email address

  • Mailing address

  • Information related to your insurance needs

  • Information submitted through quote request or contact forms

  • Communication preferences

  • Information you provide during phone, email, or text communications

We may also collect basic website usage information, such as browser type, device type, pages visited, and similar technical information used to operate and improve our website.

How We Use Your Information

Vega Insurance Group may use your information to:

  • Respond to questions and requests

  • Provide insurance quotes or information

  • Communicate with you regarding insurance products and services

  • Follow up on quote requests

  • Provide customer service

  • Send policy-related or service-related communications

  • Improve our website and services

  • Maintain business and compliance records

  • Meet legal, regulatory, or insurance-industry requirements

SMS and Text Messaging

If you voluntarily opt in to receive SMS or text messages from Vega Insurance Group, we may send messages related to your inquiry, insurance quote, appointment, application, policy, account, customer service request, or other communications you have requested.

Message frequency may vary.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

For assistance, reply HELP or contact Vega Insurance Group at 956.741.9911.

Consent to receive SMS messages is not a condition of purchasing insurance or receiving services from Vega Insurance Group.

Mobile Information and SMS Consent

Vega Insurance Group does not sell, rent, share, or provide mobile phone numbers, SMS opt-in information, or messaging consent to third parties or affiliates for their marketing or promotional purposes.

Mobile information and SMS consent information will be used only as reasonably necessary to provide the communications, services, or support requested by the consumer and as otherwise permitted or required by law.

Sharing of Personal Information

We may disclose personal information when reasonably necessary to:

  • Obtain or provide insurance quotes

  • Submit applications or service insurance policies

  • Work with insurance carriers, service providers, or vendors involved in providing requested services

  • Comply with legal or regulatory requirements

  • Prevent fraud or protect legal rights

  • Operate and maintain our business

Any sharing of information described above is subject to applicable privacy and insurance requirements.

Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. Vega Insurance Group is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

Cookies and Website Technologies

Our website provider and related technology providers may use cookies or similar technologies to operate the website, understand website usage, improve functionality, and provide security.

Your browser may allow you to control or disable certain cookies.

Your Choices

You may contact us to:

  • Update or correct your contact information

  • Ask questions about information you have provided

  • Change communication preferences

  • Opt-out of SMS communications by replying STOP

  • Request that we stop sending non-required marketing communications

Certain information may need to be retained for legal, regulatory, insurance, fraud-prevention, or recordkeeping purposes.

Children's Privacy

Our website and services are not intended to knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

Vega Insurance Group may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Vega Insurance Group

Phone: 956.741.9911
Email: amina@vegainsurancegrp.com
Website: vegainsurancegrp.com

Serving Weslaco and the Rio Grande Valley, Texas